Lockdown November 2020 Onwards

DIGITAL SALES

Our sales teams will be closed physically but open digitally. We'll be able to assist you over the phone, via email and digitally give you a COVID safe experience.  For peace of mind we will also be introducing a contactless click and collect service. 

SERVICE & PARTS

Our service and parts departments will be functioning as normal as possible and be 'Covid-Safe'. 

OPENING TIMES

SERVICE, MOT REPAIRS AND PARTS SALES

Our service and parts departments will be functioning as normal as possible as we have been for some months now. We have developed 'Covid-Safe' ways of working and we have special arrangements to help those who are self-isolation, caring for others, or NHS front line staff. You don't even need to leave the safety of your own home oif you wish, as we have increased our capacity of collections and deliveries. If you are vulnerable or on the NHS frontline, we'll give you priority and come to you. 

SALES OF NEW AND PRE-OWNED CARS

From the 5th November our sales of new and used cars will move to be online or on the phone. Our showrooms and displays of pre-owned cars will be closed to the public in line with Government rules.

However, our teams will be in the dealershops to talk to you on the phone. They can send you pictures, and you can personall request videos to give you all the information you may need. We have also invedted in systems that allow us to look after all the paperwork entirely without paper! So E-doucments and E-Signatures are the 'new normal'. 

The vehicle handover has been developed to be 'Covid-Safe' in an area outside as a 'click and collect' service using fully social distancing arrangements. 

OPEN IN ALL DEPARTMENTS TO SUPPORT OUR CUSTOMERS

So, while our showrooms are closed, we are fully set up in a “Covid-Safe” way to sell and deliver new and pre-owned cars, and carry out all the normal servicing, repairs and MOT in support of all our customers.

Tackling Covid-19 is a substantial national effort and we will do our very small part to do the right thing but keep calm and carry on. We wish you and your family safe passage through the continuing pandemic emergency. 

Kindest Regards, 

Brian and Janet Hilton

Directors